two of the major driving forces for e-commerce are shapeplace training and .customer service. These different forces relate to ecommerce because when I worked for Mercedes they implemented an e-learning program. Without this online learning program, anyone from management to technicians had to turn for training purposes. Each year employees of various departments needed to go to school to get trained for the next year. There was a significant savings by training these people all over the internet allowing more money to go to R&D and back into the brand. Customer service is relevant with ecommerce because of the large deal centers and customer service readily available to customers.
Given how wide e-commerce has spread, rear examples of credit linees that do not concur an e-commerce component. What communication characteristics do these businesses share?
An example of a business that does not have an e-commerce component would be a small auto quicken business that my friend/co-workers father owns and operates. The reputation and quality of work produced is the basis for his advertisement.
There is no website established, and payment is mainly cash and all most of the clients are from the general area ring the shop. Customer word of mouth and referrals from other businesses that he is associated with provide the clientele that keeps him busy and the business flourishing.
As Ch. 2 of Electronic Commerce 2008 indicates, e-commerce changes the role of information in business. Information cost are lower, and more information is available. What are ways this changes the personality of business communication?
The nature of business communication changes when e-commerce is added into the business plan because all advertisement, payment options and purchase methods become electronically available to consumers. The major...If you want to get a full essay, nine it on our website: Orderessay
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