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Thursday, February 7, 2013

Case Study: Conflict

Andrew Nichols
Case Study: A teleconference confrontation at Astellas.

Image yourself as an American employee at the Norman manufacturing flora: How does structure and culture of an organization influence conflict dah and climate?

Astellas is global pharmaceutical company that was established in 2005 by the merger of two Japanese pharmaceutical companies (Yamanouchi and Fujisawa). It has 25,000 employees widely distributed which consists of eight manufacturing sites: one in the United States (Norman, Oklahoma), one in Ireland and sextet in Japan. Each manufacturing site makes returns for their own component part of the world but also may make just about products that are disturbed worldwide. One such global product that leave alone be made at the Norman define willing be a product severalized Mirabegron which will be distributed in 60 countries in 2011-2012. The first country that will distribute it will be Japan under the name Betanis.
After one the Japanese plants received the first six batches of Betanis to package and distribute, they requested to have a teleconference bump intoing with the Norman plant before moving forward. The meeting was punctuate up for 5:30pm at the Norman plant which will be 8:30am the next day at the Japanese plant.

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Ten Americans and two Japanese colleagues (Kajiyama-san and Baba-san) from the Norman plant meet in a conference live with everybody sitting well-nigh a large oval shaped conference room hedge. Kajiyama-san is the president of the Norman plant and Baba-san is the vice-president of the Norman plant. They call the Japanese plant to start the teleconference and seen on the screen is quaternary Japanese colleagues polished in the same attire (black suits, neat shirts, and red ties) sitting at one small table with all of the other people sitting behind them dressed alike (company blue and grey jumpsuits) in four equally divided groups behind them.
Baba-san: (greets the Japanese plant in Japanese). O hayou goz. This means Good Morning.
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